Isle of Fitness, LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us on social media, or use our services, including our coaching programs and advertising platforms like Meta (Facebook and Instagram).
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide to Us
- Full name
- Email address
- Phone number
- Payment information (processed securely through third-party providers)
- Health and fitness information you voluntarily provide for coaching purposes
- Any other information you voluntarily submit via forms or surveys
b. Information Collected Automatically
- IP address
- Browser type and operating system
- Pages visited and time spent on site
- Device identifiers
- Referring website URLs
c. Information from Meta Platforms
- Interaction data from ads or content you engage with
- Custom audience data (if you’ve interacted with our brand or ads)
- Demographics and interests provided by Meta (aggregated and anonymized)
2. How We Use Your Information
We use your information to:
- Provide, operate, and personalize our coaching services
- Respond to inquiries and provide customer support
- Send promotional emails, offers, and newsletters (only if you opt-in)
- Improve our website, services, and marketing campaigns
- Conduct remarketing and retargeting using platforms like Meta
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share your data only with:
- Service providers (e.g., email platforms, payment processors) who help us run our business
- Advertising platforms like Meta for retargeting and performance tracking (based on consent or legitimate interest)
- Legal authorities, if required to comply with law or protect our rights
4. Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies for:
- Analytics
- Ad targeting
- Performance optimization
You can control cookie preferences through your browser settings or opt out of tracking through Meta’s Ad Preferences and YourAdChoices.
5. Meta Custom Audiences & Data Use
We may use your email or other identifiers to create Custom Audiences on Meta for personalized ad targeting. This data is encrypted (hashed) before uploading to Meta and is used only in accordance with their Business Tools Terms.
You can opt out of this type of advertising by emailing us at sean@isleoffitness.com or updating your ad preferences on Meta platforms.
6. Data Retention
We retain your personal data only for as long as needed for the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information
- Object to processing or withdraw consent
- Request data portability
- File a complaint with a regulatory authority
To exercise your rights, email us at [email protected].
8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from children.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes take effect when posted. We encourage you to review it regularly.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Isle of Fitness, LLC
[email protected]